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Laguna Niguel, CA 92677
Ph.: 949-831-7265
Fax: 949-425-9468
Email: ILKENN@AOL.com
Web: www.bankingandfinanceexpert.com
PROFESSIONAL EXPERIENCE:
CONSULTANT, Litigation support and training developer & presenter for Financial Services, Banks and Mortgage
Bankers July 1998 to present
COUNTRYWIDE HOME LOANS, Pasadena, Production Trainer 1997 to July 1998
- Planned, developed and delivered real estate mortgage training to newly hired Account Executives, Branch Managers and Regional Vice Presidents in a
nationwide and rapidly expanding sub-prime loan division of Countrywide.
- Trouble shoot and devise solutions to problems associated with rapid growth.
CONSULTANT 1995 - 1997
- Provide specialized product knowledge materials and training to credit unions and mortgage banking/ brokerage companies.
- Provide Expert Witness services to attorneys relating to mortgage loans.
RESOLUTION TRUST CORPORATION, (RTC) Newport Beach, CA Managing Agent 1990 to 1995
- Managing Agent title was equivalent to that of Chief Executive Officer.
- Responsible for managing all aspects of a $680 Million failed and seized savings and loan association.
- Managed ongoing business activities of an operational multi-branch savings and loan.
- Responsibility and authority to perform Receiver and Conservator duties for institution on behalf of the US government.
- Responsible for managing loan servicing activities and transfer of one billion dollar loan servicing portfolio. Loans were in 34 separate Real Estate Mortgage Investment Conduit (“REMIC”) pools.
- Responsible for the final accounting of funds spent and funds recovered for the US Treasury.
- Managed staff of 320 through eight direct reports.
- Responsible for discovery and disposition of assets.
- Managed problem resolution and customer service issues including myriad press and Congressional inquiries.
- Responsible for negotiation of loan modifications of troubled assets.
- Prepared institution for eventual sale to healthy bank and oversaw transfer of liabilities (assets were sold separately)
CONSULTANT 1988 to 1990
- Performed needs analysis within companies to determine training needs of personnel.
- Devised materials and delivered training relating to residential loan origination for conventional, VA and FHA loan products.
- Analyzed and reorganized real estate loan production operations; origination, processing, underwriting and funding.
Clients included: First Interstate Bank, San Diego County Credit Union, CU Mortgage Corporation and Golden State Bank
FIRST INTERSTATE BANK, Los Angeles, CA Product Manager 1987 to 1988
- Responsible for development and implementation of residential loan products and programs.
- Responsible for disclosure compliance.
- Prepared marketing materials.
- Developed detailed loan product descriptions for distribution to loan originators in branches.
- Initiated development of a loan reference guide.
- Devised and presented "Branch of the Future" training for Real Estate Lending Services to over 1300 bank branch personnel throughout California.
SECURITY PACIFIC NATIONAL BANK, Cypress, CA Vice President, Product Manager 1986 to 1987
- Responsible for development and implementation of all residential loan products.
- Disseminated information pertaining to new loan programs and underwriting changes.
- Devised and presented training seminar to bank branch personnel on real estate lending which increased understanding and production.
ADDITIONAL EXPERIENCE:
Author of an eight-hour course for continuing education requirement for licensees’ and obtained approval by the California Department of Real
Estate, Title: Residential Real Estate Financing.
DESIGNED, WROTE AND TAUGHT PROFESSIONAL CLASSES:
Wrote script for training video regarding federal Flood Insurance coverage requirements. Target audience: banks, credit unions and mortgage bankers.
Hired by American Bankers Association (“ABA”) to present nationwide training to Bank of America staff to support then banks’ loan operations reengineering project.
Wrote and delivered a two and one-half day training program to newly hired sub-prime loan originators. Material included mortgage banking origination, loan
pricing, secondary marketing, underwriting, compliance, disclosures and loan packaging.
Taught Real Estate License preparation for a private real estate sales company.
Researched, wrote and delivered a three-day course on loan origination and loan product knowledge for San Diego Credit Union.
Taught four-day course to credit union personnel throughout California to enable them to package loans for possible sale to the secondary market. Material included origination, processing, information verification, basic underwriting and preparation of loan documents.
Wrote and obtained approval by the California Department of Real Estate for an eight hour course for real estate licensees’ continuing education requirements.
Wrote and delivered a course to 1300 employees of First Interstate Bank concerning real estate lending practices.
Wrote, obtained approval from the American Institute of Banking (“AIB”) and delivered a course on real estate lending. Target audience: commercial bank personnel.
Wrote and delivered a real estate lending course to Security Pacific National Bank branch staff.
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